We're a small team that genuinely cares about every message. Expect a thoughtful reply within 24 hours.
Whether you have a question about our games, need help with your virtual coin balance, or want to discuss responsible gaming options — our team is ready.
We reply to all messages within 24 hours, Monday through Friday. Weekend messages are answered first thing Monday.
For urgent responsible gaming matters, we prioritise your message and respond within 4 hours on business days.
Many questions are answered in our community. Visit the Community Hub for instant answers from fellow players.
Browse our Help Center for step-by-step guides covering the most common questions.
Address:
54 Strewchuk Bay
Winnipeg, MB R2P 2L1
Canada
Phone:
+16718502684